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1. Privacy Policy

When customers use the service at the WEBSITE NAME website, we will ensure the privacy of users according to the following terms.

2. Information Use

WEBSITE NAME only uses user information to serve the User himself/herself when using the service at DOMAINWEBSITE. Therefore, we will use your personal information to:

  • Verify the identity of the user of the service
  • Confirm payment
  • The forms of use to share your information with other companies include (but are not limited to) credit card companies or banking organizations... for the purpose of serving your transaction
  • Provide customer support & care services. Upgrade our services;
  • Make payment transactions & send notifications during the transaction;
  • Handle complaints, collect fees & resolve problems;
  • Send you information about Marketing programs, announcements & promotional programs;
  • Compare the accuracy of your personal information with a third party during the verification process.

3. Limitation of Information Disclosure

We will not sell, disclose or lease to a third party the personally identifiable information of users collected at our website, through our servers, other than to provide our services and as stated in the privacy policy.

4. Our Passwords and Confidential Information

We require you not to disclose or share any passwords or other identification information that we provide to you with anyone else, including WEBSITE NAME employees. Passwords and information are our property and your use of them may be revoked at our discretion. You are also prohibited from using any password other than your account password.

5. Information Collection

WEBSITE NAME will collect the following information (but not limited to) to ensure the security of the transaction: IP address, web browser type, pages you visit while using the service at WEBSITE NAME, information about computer, network device, ...

In some services, we will require you to provide the following information honestly and accurately:

  • Personal and contact information (for organizations and individuals) such as: name, date of birth, gender, address, phone number, email address, legal documents (such as ID card, Business License, tax code, ...)
  • Financial information such as bank account number, debit card or credit card number, ... In some cases, we may collect additional information about you from third parties such as banks, credit institutions and payment services, ...

We may also collect additional information about you from multiple sources and by multiple methods in order to ensure the quality of service and serve you better.

6. Sharing Information with Third Parties

We may share or receive your personal information with/from:

  • Entities that contract to provide services for us within the scope of DOMAINWEBSITE, for example: fraud prevention, marketing, technology. Our contracts always stipulate that these contractors are not allowed to use your personal information for any purpose other than the scope of the contract or for their own benefit.
  • Law enforcement agencies or competent authorities, or other third parties in the following cases:
  • At the request of a court or similar legal proceedings;
  • We are required to do so in order to comply with the law;
  • We believe that disclosing your personal information is necessary to prevent physical or financial harm, to report suspected illegal activity or to investigate violations of the "User Agreement" policy.
  • Any other third party with your consent.

7. Cookie Setting

When you visit WEBSITE NAME, we or a third party hired to monitor or track the Website's activity will place a number of small data files called Cookies on your computer's memory.

One of these Cookies may exist for a long time to make it convenient for you to use the service, for example: saving your email address on the login page so you don't have to enter it again, ...

We will encrypt the Cookies files to ensure security, you may not allow Cookies to be used on your browser but this may affect your use of the service on the DOMAINWEBSITE page.

8. Information Storage and Protection

We store and process your personal information on servers located in data centers in Vietnam.

With the understanding that perfect security does not exist on the Internet, we use standard technology to protect our user information, including firewalls, security layers, data encryption. We also have appropriate security measures in place at our facilities to protect the privacy of your personal information. Therefore, while we use reasonable security measures, we are not responsible for any loss or disclosure of your information. In addition, we are not responsible for the disclosure of your information by our partners or by other companies that are not under our control.

9. Information Change

We allow users to change and adjust the information in the user account. You can change your personal information at any time by using the corresponding function.

We have the right to retain information after you have deactivated your account or information that you have requested to be removed in order to comply with the law, resolve disputes and enforce our rights.

10. Privacy Policy Changes

We have the right to modify this privacy policy from time to time without notice to you. If at any time we decide to make a material change to how we collect or use personal information, we will notify our members by posting a prominent notice on our homepage. However, your personal information will always be used in accordance with the privacy policy in effect at the time the information is collected.

If you have any comments or questions about our privacy policy, please contact us.